Disney On Ice AtLarge 6 min

Selling tickets in 70 languages: A global platform for Disney On Ice.

Disney On Ice tours forty-two countries with constantly shifting dates, currencies, and cultural expectations, but a fragmented international web presence was diluting the brand and costing the show ticket sales.

Disney On Ice global tour platform

Strategy

A single platform, every fan, in their language.

One platform, every country

I designed a single web platform that could serve forty-two countries at once, replacing a patchwork of regional sites that drifted further from Disney's brand standards every month. One codebase. One source of truth. Forty-two markets.

Geolocation, language, and currency by default

Visitors landed on a site that already knew where they were, what language they spoke, and which currency to charge. Sophisticated geolocation services handled detection silently, so a fan in São Paulo and a fan in Seoul saw the right tour dates, the right copy, and the right checkout in their own currency, without ever asking.

Disney brand at international scale

Disney's brand standards leave little room for interpretation, and forty-two markets multiply the surface area where things can break. I built a design system tight enough to lock the visual identity in place across every locale, but flexible enough to absorb 70+ languages and the line-length, RTL layouts, and typographic quirks that come with them.

Discovery to ticket purchase, in three steps

Show pages, tour dates, and ticket purchase were collapsed into a single linear flow. Real-time integration with Feld's existing tour database meant availability was always current, and the path from "is this in my city" to "ticket in my inbox" took three steps instead of seven.

Results

Disney magic, scaled to the planet.

42countries

A single platform serving every market Disney On Ice tours, from North America to Latin America to APAC.

70+languages

Localized copy, currency, and date handling driven by geolocation, with full RTL support for global markets.

3steps to ticket

Discovery to checkout collapsed into a streamlined flow, lifting global ticket sales for the touring brand.

My role

UX strategy, design system, and front-end production.

Designed the platform end-to-end at AtLarge / Atlas Networks. I owned UX strategy, IA, prototypes, and the design system, then partnered with engineering on the geolocation services and the live integration with Feld's tour database. Disney brand stewardship sat on me, every locale signed off against the same standards as the flagship US experience.

Next project

Back to all work